Privacy Policy

This Privacy Policy sets out how we, Harris Restaurant Consultants Ltd, collect and process your personal data through your use of this website, https://www.harrisrestaurantconsultants.co.uk (our website), or where we otherwise obtain or collect your personal information. This Privacy Policy is effective from 25/05/2018.

Please read this Privacy Policy carefully. We recommend that you print off a copy of this Privacy Policy and any future versions in force from time to time for your records.

Contents

Summary

This summary provides an overview of how we obtain, store and use your personal information. It is intended to provide a very general overview only.  It is not complete and must be read in conjunction with the corresponding full sections of this Privacy Policy.

Contact Details

The Data Controller in respect of our website is Mark Harris () of Flat 20, Presidents Quay House, 72 St Katharines Way, London, E1W 1UF. You can contact the Data Controller by writing to Flat 20, Presidents Quay House, 72 St Katharines Way, London, E1W 1UF or sending an email to mark@harrisrestaurantconsultants.com.

If you have any questions about this Privacy Policy, please contact the Data Controller.

How we collect or obtain personal information about you

Information collected from you

We collect personal data about you. This means any information about an individual from which that person can be identified. This data is only collected from you when you provide it to us, such as through your use of our website and its features, when you contact us directly by email, phone, in writing, or via social media, when you order goods and services, when you use any of our other websites or applications or any other means by which you provide personal information to us.

Information received about you from third parties

We may receive information about you from third parties such as our affiliates, business partners, (where authorised or permitted by law) credit and fraud checking agencies, as well as third parties with whom we have had no prior contact.

Information collected from your use of our website

We also collect information about your use of our website through cookies and similar technologies. Our cookies policy sets out more of the information on how we use cookies and similar technologies to collect information about you. You can access our cookies policy via this link: https://www.harrisrestaurantconsultants.co.uk/legal/cookies.php

Personal information we collect or obtain about you

The type of information we collect about you includes information such as:

Information received from you

When you contact us by email, the information we collect about you will be your name and email address and any other information you provide to us.

When you contact us using the contact form on our website, we will collect:

We also collect any other information you provide to us, including any optional information.

Information received from third parties

Information we obtain from third parties will generally be your name and contact details, but also any additional information they provide to us.

We may also obtain personal information about you from certain publicly accessible sources, such as the electoral register, online customer databases, business directories, media publications, social media, websites, Linked In
Facebook
Twitter
Instagram and other publicly accessible sources.

Please note that there are circumstances in which we may not be required to provide you with the information contained in this Privacy Policy (if you already have the information, for example).

Circumstances where we will provide you with the information in this Privacy Policy if we obtain your personal information from someone other than you

Where we obtain personal information about you from a source other than yourself, we will provide you with the information in this Privacy Policy unless:

Timeframes for providing you with the information in this Privacy Policy where we have obtained your personal information from a source other than you

Where we obtain personal information about you from a source other than yourself, and we are required to provide you with the information in this Privacy Policy, we will provide it to you at the following points in time:

How we use your personal information

We will only use your personal information when the law allows us. Most commonly, we will use your personal data in the following circumstances:

Administrative and business purposes

Advertising and analytical purposes

Legal and enforcement of legal rights

The processing of your personal information to comply with legal obligations to which we are subject applies to legal obligations of other countries where they have been integrated into the legal framework of the United Kingdom, for example in the form of an international agreement which the United Kingdom has signed. Where the legal obligations of another country have not been so integrated, we will process your information to comply with such obligations where it is in our legitimate interest to do so.

Use of your personal information only where we have your consent

We will process your personal information for one or more of the following purpose(s) only where we have obtained your consent to do so:

Opting Out

Where we process your personal information on the basis of your consent, you can withdraw your consent to such processing at any time by emailing us at mark@harrisrestaurantconsultants.com or writing to us at Flat 20, Presidents Quay House, 72 St Katharines Way, London, E1W 1UF.

How long we retain your personal information

In general, we will retain your information for no longer than necessary, taking into account the following:

Where you contact us with an enquiry, we will retain your information for as long as it takes to respond to and resolve your enquiry, and for 360 further month(s), after which point we will delete your information.

Where you contact us with an enquiry, we will retain your informationhtt for as long as it takes to respond to and resolve your enquiry, and for a reasonable further period, after which point we will delete your information.

How we secure your personal information

We take appropriate technical and organisational measures to secure your personal information and to protect it against unauthorised or unlawful use or processing as well as against the accidental loss or destruction of, or damage to, your personal information, including:

Transmission of information (including personal information) over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk. We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

Our use of cookies and similar technologies

Cookies are data files which are sent from a website to a browser to record information about users of a website.

We use cookies and similar technologies on or via our website. For further information on how we use cookies and similar technologies, including the information we collect through our use of cookies and similar technologies, please see our cookies policy, which is available via the following link: https://www.harrisrestaurantconsultants.co.uk/legal/cookies.php

You can reject some or all of the cookies we use on or via our website by changing your browser settings, but doing so may impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit www.allaboutcookies.org

We use Google Analytics on our website to understand how you engage and interact with it. For information on how Google Analytics collects and processes data using cookies, please visit www.google.com/policies/privacy/partners/. You can opt out of Google Analytics tracking by visiting: https://tools.google.com/dlpage/gaoptout

Your legal rights in relation to your personal information

You have the following rights in relation to your personal information, which you can exercise by writing to the following address: Flat 20, Presidents Quay House, 72 St Katharines Way, London, E1W 1UF or sending an email to mark@harrisrestaurantconsultants.com:

You also have the right to lodge a complaint with a supervisory authority, which, for the purposes of the UK, is the Information Commissioner’s Office (ICO), the contact details of which are available here: https://ico.org.uk/global/contact-us/

Further information on your rights in relation to your personal data as an individual

For further information about your rights in relation to your personal information, including certain limitations which apply to some of those rights, please visit the following pages on the ICO’s website:

You can also find out further information about your rights, as well as information on any limitations which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the General Data Protection Regulation (GDPR), which is available here: http://ec.europa.eu/justice/data-protection/reform/files/regulation_oj_en.pdf

Verifying your identity where you request access to personal information

Where you request access to personal information, we are required by law to use all reasonable measures to verify your identity before doing so. Where we possess appropriate information about you on file, we will attempt to verify your identity using that information. If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your personal information.

These steps are necessary to verify your identity in order to reduce the risk of identity fraud or identity theft by persons other than yourself asking for access to your personal information.

Your right to object to the processing of your personal information for certain purposes

You have the following rights in relation to your personal information, which you may exercise in the same way as you may exercise the rights in the preceding section (Your rights in relation to your personal information):

You may also exercise your right to object to us using or processing your personal information for direct marketing purposes by:

Whenever you object to direct marketing from us by a different communication method to that of the marketing communications you have received from us, you must provide us with your name and sufficient information to enable us to identify you in relation to the communications you have received (for example, if you have received text messages from us and you wish to unsubscribe by email, we may need you to provide us with your phone number in that email).

Consequences of not providing your personal information to us

Where you wish to purchase products or services from us, we require your personal information in order to enter into a contract with you. We may also require your personal information pursuant to a statutory obligation (in order to be able to send you an invoice for products and services you wish to order from us, for example).

If you do not provide your personal information, we will not be able to enter into a contract with you or to provide you with those products or services.

Changes to our Privacy Policy

We may change our Privacy Policy from time to time without providing prior notice to you. If required by law, we will make such changes to our Privacy Policy known to you by posting a notice on the website and/or by us posting an updated version of our Privacy Policy on our website with a new effective date stated at the beginning of it. Our processing of your personal information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards.

Where we intend to use your personal information for a new purpose other than the purpose(s) for which we originally collected it, we will provide you with information about that purpose and any other relevant information before we use your personal information for that new purpose and obtain your consent if required.

Changes to your information

Please inform us of any changes to any information (including personal information) which we hold about you so we can keep the information we hold about you accurate and up-to-date.

Children’s Privacy

Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect personal information from children under the age of 13. The website is not intended to solicit information of any kind from children under the age of 13.

It is possible that we may receive information pertaining to children under the age of 13 by fraud or deception. If we are notified of this, as soon as we verify the information, we will immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about children under the age of 13, please do so by sending an email to mark@harrisrestaurantconsultants.com.

California Do Not Track Disclosures

“Do Not Track” is a privacy preference that users can set in their web browsers. When a user turns on a Do Not Track signal in their browser, the browser sends a message to websites requesting that they do not track the user. For information about Do Not Track, please visit www.allaboutdnt.org

At this time, we do not respond to Do Not Track browser settings or signals. In addition, we may use other technology that is standard to the internet, such as pixel tags, web beacons, and other similar technologies, to track visitors to the website, or one of the affiliated pages. Those tools may be used by us and by third parties to collect information about you and your internet activity, even if you have turned on the Do Not Track signal.

Copyright, credit and logo

This Privacy Policy is based on a General Data Protection Regulation (Regulation (EU) 2016/769) (GDPR) compliant template provided by GDPR Privacy Policy. For further information, please visit https://gdprprivacypolicy.org

The copyright in this Privacy Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved.

Where we display the GDPR Privacy Policy logo on our website, this is used to indicate that we have adopted a privacy policy template provided by GDPR Privacy Policy as the basis for this Privacy Policy.